Mellow Comforts Return Policy
At Mellow Comforts, we strive to provide you with the best products and shopping experience. If you are not completely satisfied with your purchase, we offer a 7-day return policy. Please review the following details regarding returns and exchanges:
- Return Window:
You can return any item within 7 days from the date of delivery. - Return Process:
To initiate a return, please contact our customer care team at contactus@mellowcomforts.in. Provide your order number and the reason for the return. Our team will guide you through the process. - Condition of Return:
Items must be unused, in original packaging, and in resalable condition. Products that are damaged, used, or not in their original packaging will not be eligible for return. - Exchange Only:
We do not offer cash refunds. Returns are eligible for an exchange only. You may choose to exchange the product for a similar item of equal or lesser value, depending on availability. - Shipping Fees:
Shipping fees for the return or exchange are the responsibility of the customer unless the item is damaged or defective.
If you have any questions or need assistance, please feel free to reach out to our customer care team at contactus@mellowcomforts.in.
Thank you for shopping with Mellow Comforts!